Motivating and Hygiene Factors with Respect to Retention and Attrition in Indian IT Companies

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Published: 2014-01-30
Authors

Mihir Dash

Anubha Sing

Vivekanand

Shongita Roy

DOI: https://doi.org/10.65301/aimt.2014.3.I.II.694
Keywords:
Hertzberg’s two-factor theory, motivating/hygiene dichotomy, attrition/retention.

Issue

Vol. 3 No. I and II (2014): Jan - Dec

Section

Articles
Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

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Abstract

Hertzberg’s (1959) two-factor model of motivation suggested that satisfaction was related to intrinsic work (“motivating”) factors, while dissatisfaction was associated with extrinsic (“hygiene”) factors. This independence of the determinants of satisfaction and dissatisfaction would be expected to extend from perceptions to actions. In particular, retention/attrition should mirror the motivating/hygiene dichotomy. The present study proposes to examine the motivating/hygiene dichotomy with respect to attrition in Indian information technology (IT) companies. The study would help Indian IT companies formulate strategies to control attrition and to enhance retention. 

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References

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