Measuring Retail Service Quality, Customer Satisfaction, and Behavioural Intentions in Organised Retail Sector. DIAS Technology Review, [S. l.], v. 9, n. 2, p. 17–29, 2025. Disponível em: https://journalskart.com/journals/dias-technology-review/article/view/297. Acesso em: 17 dec. 2025.