The purpose of this study is to check the reliability and validity of a well acknowledged construct of HR practices in insurance sector in Indian context. This study uses a descriptive research design where survey research method has been used. A survey questionnaire comprising of 14 questions was used. The data was collected from 325 employees (managers) from Indian insurance companies in Delhi. Purposive sampling technique was used for data collection. Linear Regression was used to test the hypotheses. Collected data were analyzed via AMOS. This study supports and makes contribution to the previous research on insurance industry in Indian context. The result of this study found all the factors chosen have a significant relationship. The findings of the study suggest that there is a relationship between managerial effectiveness, motivation and employee engagement in the Indian Insurance Companies
Articles
31th Edition of DTR Apr 2019 – Sep 2019
A Study of HRM Strategies with Special Reference to ManagerialEffectiveness, Work Motivation, and Employee Engagement inIndian Insurance Companies
7 Views
3 Downloads
Published 2026-03-31
Abstract
Keywords
Managerial Effectiveness, Employee Engagement and Work Motivation
References
- i. Ayuningrat, M. P, Noermijati., & Hadiwidjojo, D. (2016). Green product
- innovation's effect on the firm performance of managerial environmental
- concern and green communication. Journal of Administrative and Business
- Studies, 2(2), 56-63.
- ii. Ajit Ranade and Rajeev Ahuja (1999), “Insurance” in KS Parikh (ed), India
- Development Report 1999- 2000, Oxford University Press, New Delhi, pp 224-
- 229.
- iii. Arrowsmith, J & Parker J, 2013. The meaning of 'employee engagement for the
- values and roles of the HRM function. The International Journal of Human
- Resource Management, 24 (14), 2692-2779.
- iv. Aworemi, Abdul-Azeez, Durowoju (2011), An Empirical Study of the
- Motivational Factors of Employee in Nigeria. International Journal of Economics
- and Finance Vol. 3, No.5.
- v. Albert J. Nduna (2005), “Capacity build up and growth through regional
- reinsurance corporation’,
- vi. The Journal of Insurance Institute of India, Vol.No.XXXI, January- June, S.J.
- Gidwani Publication, pp 53-54.cByrne, M.D. (2001), “ACT-R/PM and menu
- selection: applying a cognitive architecture to HCI”, International Journal of
- Human-Computer Studies, Vol. 55 No. 1, pp. 41-84.
- vii. Bao, C, Analoui, F (2011). An Exploration of the Impact of Strategic International
- Human Resource Management on Firm Performance: The Case of Foreign MNCs
- In China. International Journal of Management & Information Systems Vol. 15,
- No. 4, 2011. ABI/INFORM.
- viii. Bevan, Richard (2011). 10 Steps to Build Employee Engagement: Incentive
- Magazinehttp://www.incentivemag.com/article.aspx?id=7681.
- ix. Bajpai G.N. (2005) “Insurance Industry India's Quest for cover’, The Journal of
- Insurance Institute ofIndia, Vol. No. XXXII, July- December, S.J. Gidwani
- Publication, p 67.
- x. Boss, Jeff (2014). 3 Principles Leaders Must follow to Build Employee
- Engagement.http://forbes.com/sites/jeffboss/2014/10/27/3-
- principlesleaders-must-follow-to-build-employee-engagement.
- xi. Blessing White (2006). Employee engagement report 2006 Blessing White, Inc.
- Price town, New Jersey [online] available: www.blessingwhite.com November
- 15, 2008.
- xii. Boss, Jeff (2014). 3 Principles Leaders Must follow to Build Employee
- Engagement.http://forbes.com/sites/jeffboss/2014/10/27/3-
- principlesleaders-must-follow-to-build-employee-engagement.
- xiii. Bevan, Richard (2011). 10 Steps to Build Employee Engagement: Incentive
- Magazine. http://www.incentivemag.com/article.aspx?id=7681.
- xiv. Chau, PA.H.P. (2001), “Information technology acceptance by individual
- professionals: a model of comparison approach’, Decision Sciences, Vol. 32 No. 4,
- pp. 699-719
- xv. Churchill, G.A. Jr (1979), “A paradigm for developing better measures of
- marketing constructs”, Journal of Marketing Research, Vol. 16 No. 1, pp. 64-73.
- xvi. Chaudhary, N & Sharma, B (2012). Impact of employee motivation on
- performance (productivity) in private organization: International journal of
- business trends and technology, Vol. 2, issue 4.
- xvii. Chukwuma, E.M & Okafor, O (2014). Effect of motivation on employee
- productivity: A study of manufacturing companies in Nnewi.
- xviii. Cua, K. O., McKone, K. E., & Schroeder, R. G. (2001). Relationships between the
- implementation of TQM, JIT, and TPM and manufacturing performance. Journal
- of Operations Management, 19, 675-694.
- xix. C.S.Rao (2006), “Insurance - Issues and Challenges”, Yojana, Published by
- Ministry of Information and Broadcasting, April 2006, ISSN-0971-
- 8400,Vol.No.50,pp 4-9.
- xx. Dr. PS. Palande, R.S. Shah, M.L. Lunwat (2003), Insurance in India, Changing
- Policies and Emerging Opportunities, Sage Publications, New Delhi, pp 18-69.
- xxi. Dr. Tapen Sinha (2002), “Privatization of the insurance market in India: from the
- British Raj to Monopoly Raj, to Swaraj”, CRLS discussion paper series,
- www.google.com dated 09-05-2005, p9.
- xxii. Desai, Malavika; Majumdar, Bishakha& Prabhu, Ganapathy, (2010). Study of
- employee engagement in two Indian businesses. Asian Journal of Management
- Research, ISSN 2229-3795.
- xxiii. Decenzo D.A. and Guy (2001). Fundamentals of Management: Essentials
- Concepts and Application, Prentice Hall, New Jersey.
- xxiv. Dugguh, S.I. (2014). Using motivation theories to enhance productivity in
- cement manufacturing companies: An overview. The International Journal of
- Social Sciences. Vol. 20, No. 1.
- xxv. Gefen, D.S.A.M.B.D. (2000), “Structural equation modeling techniques and
- regression’, Guidelines for Research Practice, Communication s of AIS, Vol.
- 4No.7, pp. 1-77.
- xxvi. Harter, J.K, Schmidt, EL, & Keyes, C.L.M (2003). Well-being in the workplace and
- its relationship to business outcomes: A review of the Gallup studies. InCLM
- Keyes &J Haidt, Flourishing: Positive psychology and the life well-lived (pp. 205-
- 224).
- xxvii. Harvard Business Review Report 2013: The Impact of Employee Engagement on
- Performance.
- xxviii. Hoyle, D. (2003), “Illuminating sales”, Chain Store Age, Vol. 79 No. 8, p. 149.
- xxix. Hair, J. (2006), Essentials of Business Research Methods, Wiley, NewYork, NY.
- xxx. Hair, J.FJ., Anderson, R.E., Tatham, R.L. and Black, W.C. (1998), Multivariate Data
- Analysis, Prentice Hall, Upper Saddle River, NJ.
- xxxi. Harter, J.K, Schmidt, EL, & Keyes, C.L.M (2003). Well-being in the workplace and
- its relationship to business outcomes: A review of the Gallup studies. InCLM
- Keyes &J Haidt, Flourishing: Positive psychology and the life well-lived (pp. 205-
- 224). APA.
- xxxii. Jagendra Kumar (2004), “Changing Scenario of Insurance Industry”, The Journal
- of Insurance Institute of India, Vol.No.XXX, January- June, S.J. Gidwani
- Publication, p 44.
- xxxiii. Jenkins, S &Delbridge, R (2013); Context matters: Examining 'soft' and ‘hard’
- approaches to employee engagement in two workplaces. The International
- Journal of Human Resource Management, (pp. 2670-2691).
- xxxiv. Johnson & Nandy (2013), Leadership Skills, Job Satisfaction, and Motivation in
- the Workplace: A phenomenological Research. Journal of Perspectives in
- Organizational Behavior, Management, and Leadership. Vol. 1, (2015).
- xxxv. Kahn, W.A. (1990). Psychological conditions of personal engagement and
- disengagement at work. Academy of Management Journal, 33(4), 692-724.
- xxxvi. Kahn, WA (1992). Psychological conditions of personal engagement and
- disengagement at work. Academy of Management Journal, 33(4): pp 692-724.
- xxxvii. Kaplan, R.S. & Norton, D. P, (1992), “The balanced scorecard - measures that
- drive performance “, Harvard Business Review, Jan.- Feb. 71 - 79.
- xxxviii. Kwenin, Muathe&Nzulwa (2013). The Influence of Employee Rewards, Human
- Resource Policies and Job Satisfaction on the Retention of Employees in
- Vodafone Ghana. European Journal of Business and Management, Vol. 5, No.
- 12,2013.
- xxxix. Lunenburg, FC, (2011). Motivating by enriching jobs to make interesting and
- challenging. International journal of management, business, and administration,
- Vol. 15 no. 1, 2011.
- xl. Luthans, F & Peterson, S.J (2002). Employee engagement and manager selfefficacy: implications for managerial effectiveness and development, Journal of
- Management Development, 21(5), pp 376-87.
- xli. McMullen (2013). Reward Strategy and Practice: Eight recommendations to
- improve Employee Engagement. Journal of Compensation and benefits.
- July/August 2013 Thomson Reuters.
- xlii. Macey, W.H, &Scneider, B (2008). The Meaning of Employee Engagement,
- Industrial and organizational Psychology, 1(1): pp 3-30.
- xliii. Malhotra Committee Report, Government of India, Ministry of Finance, New
- Delhi, 1994.www.Indiagov.org. dated 06-06-2005.
- xliv. Markos, S & Sridevi, MS (2010). Employee engagement: the key to improving
- performance. International journal of business and management. Vol. 5. No. 12,
- Dec 2010.
- xlv. Mehta, D & Mehta N.K (2013). Employee Engagement: A Literature review.
- Economy, Seria Management. Vol. 16, Issue 2, 2013.
- xlvi. N. Rangachary (1999), “The Unfolding Insurance Scenario’, The Hindu, Survey of
- Indian Industry.
- xlvii. Okigbo, P (1991). Productivity for self-reliance and excellence.
- xlviii. Olko, O (1977). Incentive and reward for efforts managementin Nigeria 15 (522-
- 25.
- xlix. Purcell, J. (2006). Change agenda, reflections on employee engagement. London:
- CIPD.
- l. Robinson., D., Perryman S., and HaydayS (2004). The drivers of employee
- engagement report 408, Institute fo
- li. Robert, C., MacCallum, M.W.B. and H.M.S. (1996), “Power analysis and
- determination of sample size for covariance structure modeling’, Psychological
- Methods, Vol. 1 No. 2, pp. 130-149.
- lii. Siddanta& Roy (2010), Employee Engagement-— Engaging the 21st century
- workforce. Asian Journal of Management Research. 2010.
- liii. Truss, C; Shantz, A; Soane, E; Alfes, K &Delbridge, R (2013). Employee
- engagement, organizational performance and individual well-being: exploring
- the evidence, developing the theory. The international journal ofhuman
- resource management, 2013.
- liv. Uzonna, U.R (2013). The impact of the motivation on the employee's
- performance: a case study of reditwest bank Cyprus. Journal of economics and
- international finance. Vol. 5 August 2013.
- lv. Vnouckova & Klupakova (2013). Impact of Motivation Principles on Employee.
- Published byVSB-TU Ostrava, ISSN 1212-3951. 2013.
- lvi. V. Jagannathan (2003), “Imperatives of Competition’, The Hindu, Survey of
- Indian Industry, p71.
- lvii. Vijayakumar (2001), “Globalization of Indian Insurance Sector Issues and
- challenges”, www.indian insurance sector.com. dated 04-03-2005, pp 4-5.
- lviii. Vittas (2004), “Insurance Regulation in Jordan New Rules - Old System’, World
- Bank Policy Research Working Paper 3298, Financial Sector Development World
- Bank, http://econ.worldbank.org.
- lix. VanMarrewijk. M.V and Timmers.J (2003), Human Capital Management: New
- Possibilities in People Management. Journal of Business Ethics, May 2003. 61.Yi,
- R.PB.A.Y. (1988), “On the evaluation of structural equation models’, Journal of
- the Academy of Marketing Science, Vol. 16 No. 1, pp. 74-94.
- lx. Zuriekat, M,,Salamah R, &Alrawashdeh S (2011). Participation in Performance
- Measurement Systems and Level of Satisfaction. International Journal of
- Business and Social Science, Vol. 2 No. 8 May 2011.
- lxi. Zuber, Hashim; Ali, Shehzad; Nisar, Wagar & Amir, Muhammad (2015). The
- impact of the motivation on the employee's performance in beverage industry of
- Pakistan. International Journal of Academic in Accounting. Finance and
- Management Sciences. Vol. 4 No. 1 Jan 2014.
- lxii. Zameer (2014). The impact of the motivation on the employee's performance in
- beverage industry of Pakistan. International Journal of Academic in Accounting.
- Finance and Management Sciences. Vol. 4 No. 1 Jan 2014.
✓ Citation copied to clipboard
