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DIAS Technology Review

The Institute has a unique distinction of publishing a bi-annual International journal DIAS Technology Review – The International Journal for Business and IT. The Editorial Board comprises of...

ISSN: 2231-2498 Quarterly English Since 2011
Current Issue

Vol. 18 No. 1 (2021)

Articles 35th Edition of DTR Apr 2021 – Sep 2021

Managing Supply Chain: of Complexity, Risk and Issues and Challenges Flexibility

Authors
Professor Marshall University, Huntington, West Virginia 25755, USA Professor Marshall University, Huntington, West Virginia 25755, USA Professor and Director, Cambridge Institute of Technology, K. R. Puram, Bengaluru, Karnataka, India
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Published 2021-09-30
Pages 8-17
Abstract

Supply chain is a network of organizations. It is a complex system. According to Simon (1962), complexity makes any system, including supply chain, unpredictable, thus resulting in its task of day-to-day management that much difficult. In a complex system, a minor incident in one area has a potential to bring disaster in another. This article elaborates on several types of unpredictability in supply chain systems and also discusses their relationships with various levels of complexities involved in it. Minimizing the negative effects of complexity is very important. This article also discusses the role of modularity and flexibility, and the risk in managing supply chain complexity.


In addition, Bozarth et al. (2009) measured organizations' performances using factors like low-cost delivery, schedule attainment, customer satisfaction, and competitive performance. The authors concluded that an increase in complexity negatively affects organizations' ability to achieve their goals. Also, according to Quinn and Rohrbaugh (1983), an organization must balance between many of its contradictory values to function effectively. For example, an organization must find a balance between the needs for stability and flexibility and between the needs for variety and control. An organization's management of supply chain adds to the complexity it faces. Hence, organizations find balancing between such competing values (e.g., stability and flexibility) very challenging, especially in the face of the COVID-19 pandemic.

Keywords
Supply Chain Complexity Risk Modularity Flexibility System Balancing
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