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DIAS Technology Review

The Institute has a unique distinction of publishing a bi-annual International journal DIAS Technology Review – The International Journal for Business and IT. The Editorial Board comprises of...

P-ISSN: 0972-9658 English Since 2004
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Vol. 14 No. 2 (2018)

Articles 28th Edition of DTR Oct 2017 – Mar 2018
DOI 10.65301/dias.2018.14.2.254

Empirical Evaluation of Values of Servant Leader in ITES Sector

Authors
PR
Prof. Puja Khatri
MS
Ms. Sumedha Dutta
Professor, University School of Management Studies, GGSIP University Assistant Professor, Maharaja Agrasen Institute of Management Studies
62 Views
80 Downloads
Published 2018-03-30
Pages 48-56
Abstract

Servant leadership has emerged as a promising leadership style on a global platform. It centres on peoples' growth; taking organization's and community's performance to the next level. Research on servant leader's traits and tools to quantify them are profusely available; however a tool to measure a servant leader's value system is left unexplored. In the present work, literature concerning servant leader's values was examined as they offer a unique perspective to servant leadership. This helped the researchers in drafting a questionnaire for the same. The purpose of study is to indentify a definite value – set of a servant leader by conducting Exploratory Factor Analysis (EFA).The data of 181 ITES employees was analyzed using SPSS 19.0. The overall reliability of scale capturing values of a servant leader is 0.97.The empirical work resulted in identifying three pertinent values comprising a servant leader's value system, namely ,Team Orientation, Altruistic Orientation and Ethical Orientation.

Keywords
Servant leadership Values Factor analysis Team Orientation Altruistic Orientation Ethical Orientation
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Prof. Puja Khatri, Ms. Sumedha Dutta . (2018). Empirical Evaluation of Values of Servant Leader in ITES Sector. DIAS Technology Review, 14(2), 48-56.
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