Impact of Work Isolation on Performance in Information Technology Area: An Empirical Examination

Abstract

To m easure the effects o f inform ation technology workers'isolation on organizational commitment, jobsatisfactionm
jo b perform ance. We used a survey questionnaire to m easure the effects o f worker isolation on organization!
com m itm ent, jo b Satisfaction an d jo b perform ance. The survey was first tested fo r validity an d then emailed to a total
500 Inform ation Technology> em ployees o f Fortune 500 com panies in the United States. A total o f 101 valid respom
were received. Statistical analysis o f the data acquired from the surveys was carried out through a reliability test
an d a correlation analysis. We fou n d a statistically significant relationship betw een isolation an d jo b performance. Vi
results o f our study indicate that higher organizational com m itm ent leads to higher jo b satisfaction, which in turn leal
to higher jo b perform ance in the case o f inform ation technology workers. This is not an exhaustive survey of al
organizations in the United States a n d it surveyed only the opinions o f Inform ation Technology workers of select
com panies. A case study m ay provide an in-depth analysis o f the relationship between isolation and performanct
Organizations shou ld m ake the necessary investments to develop strategies to d eal with worker isolation in tht
inform ation technology arena, an d shou ld address the subsequent effects o f isolation on jo b performance. This stiu
provides valuable em pirical evidence in the design an d im plem entation o f com petitive strategies and in deciding
dim ensions o f jo b perform ance measurem ent.