Business Intelligence Success in Selected Organizations in the EnergySector in India: An Analysis

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Abstract

A report by the International Energy Agency (IEA), 2020, has indicated that India should make energy data efforts to ensure its management, monitoring and data reporting to accomplish energy demand and sustainability targets. The energy sector organizations address these concerns using Business Intelligence (BD to gain insight for their various operations and support decision making. However, BI project's low success rate has been raising a question about its adoption; hence, there is a need to re look at the current BI Success model. In this study, we aimed to find the constituents of the Business Intelligence success model under different decision environments in organizations in the energy sector, using a survey of business intelligence users in the managerial positions. The study results found that interaction of systems, quality of data, user access to BI and risk level of the organization have a significant role to place in business intelligence success in organizations. This study's findings will be valuable for managers, policymakers, and researchers in the domain of business intelligence and energy sector and allied organizations.

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