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IITM Journal of Management and IT

IITM Journal of Management and IT is a Bi-Annual Research Publication of Institute of Information Technology and Management.

P-ISSN: 2349-9826 English Since 2018
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Vol. 16 No. 1 (2025)

Articles Volume 16 Issue 1 January-June 2025
DOI 10.65301/iitm.2025.16.1.416

Technologies shaping Knowledge management

Authors
PR
Preeti Malhotra
RA
Ramandeep Kaur
RA
Raghav Jain

Assistant Professor, School of Management, GD Goenka University, Gurgaon,

Assistant Professor, School of Management, GD Goenka University, Gurgaon,

Assistant Professor, Institute of Information Technology & Management, Janakpuri
208 Views
155 Downloads
Published 2025-01-30
Pages 01-26
Abstract

The evolving workplace, shaped by technological advancements and  a multigenerational workforce, requires organizations to adopt innovative  knowledge management strategies. With distinct digital skills across  generations—experienced older employees offering strategic insights and younger, tech-savvy employees guiding digital adoption—  organizations must foster collaboration for seamless AI integration. One  emerging solution is the Reverse Mentoring Program, which bridges  generational gaps by facilitating knowledge exchange and cross functional teamwork. This chapter explores how organizations implement  reverse mentoring to enhance AI adoption while addressing challenges  in execution, ultimately fostering a high-tech, inclusive work  environment.

Keywords
Reverse Mentoring Artificial Intelligence Traditional Mentoring Collaboration Skill Enhancement Generations
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How to Cite
Preeti Malhotra, Ramandeep Kaur, Raghav Jain . (2025). Technologies shaping Knowledge management. IITM Journal of Management and IT, 16(1), 01-26.
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IITM Journal of Management and IT
Published by Institute of Information Technology & Management
P-ISSN 2349-9826
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