Our to those who have not. Using article compares the performances of manufacturers who have won quality related award svarious accounting indices as indicators o f performance, we test few o f the arguments being currently made in manufacturing strategy literature. Studies suggest that quality is now just a “qualifier,” as opposed to being an “order w inner” (Colyer, 2006; Hill 2000, page 36). To the extent, performance of award winners com pared to non-winners is better, quality can still be considered to have conferred advantage. Furthermore, insignificant differences in performances reinforce the notion o f quality as a qualifier. Another argument made in the literature is that companies that have implemented the TQM are also expected to be lean manufacturer (Hill, 2000 page 36; Easton an d Jarrell, 1998; Hendricks and Singhal, 1997). We have used some financial indices as indicators of leanness to test the differences between quality award winners an d non-winners.
U.S. Manufacturing Industry: A study of Relationship between the Total Quality Management and Organizational Performances
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Published 2008-04-30
Pages 16-24
Abstract
Keywords
Total Quality Management
Quality
Manufacturing
Perfomance
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