A Comparative Analysis of the Values and Attitudes of Generation X and Generation Y in India

Dr. Arpita Kaul , Karnika Pagaria , Bhavyaa Aggarwal , Ankit Satija , Harsh Gupta , Vanshika Kalra , Chhavi Kapoor , Jayati Gupta , Arushi Gupta , Swasti Mishra , Pooja Jhamb
Assitant Professor, Department of Commerce, Sri Venkateswara College,University of Delhi
Students, Sri Venkateswara College, University of Delhi
Students, Sri Venkateswara College, University of Delhi
Students, Sri Venkateswara College, University of Delhi
Students, Sri Venkateswara College, University of Delhi
Students, Sri Venkateswara College, University of Delhi
Students, Sri Venkateswara College, University of Delhi
Students, Sri Venkateswara College, University of Delhi
Students, Sri Venkateswara College, University of Delhi
Students, Sri Venkateswara College, University of Delhi
Sri Venkateswara College, University of Delhi
Dr. Arpita Kaul, Karnika Pagaria, Bhavyaa Aggarwal, Ankit Satija, Harsh Gupta, Vanshika Kalra, Chhavi Kapoor, Jayati Gupta, Arushi Gupta, Swasti Mishra, Pooja Jhamb . (2021). A Comparative Analysis of the Values and Attitudes of Generation X and Generation Y in India. IITM Journal of Management and IT, 12(2), 59-66.
Published by
Article outline
Article info

Abstract

The overall purpose of the study was to identify, compare and analyse the attitudes and behavior of Generation X and Generation Y in India. For this study the age cohort of the generation X and generation Y was identi ed. The people born in between 1965-79 are classi ed as Generation X while those born in between 1980-96 are classified as Generation Y. After a vast literature review Rokeach Value Survey was selected for data collection purpose. The survey consists two sets of values, i.e. Terminal Values and Instrumental Values with each set containing 18 work values. The questionnaire was shared with 200 people from generation X and Y each. Out of 200, 82 people responded from each generation. On the basis of the survey, a comparative analysis was done and the traits with the highest and the lowest frequency were identi ed. Among the terminal values Health, Family Security were the top 3 values for generation X whereas for generation, Health, Family Security and Self Respect (Comfortable Life, Equality and Family Security) were the most voted values. For the instrumental values and the results were Honest, Helpful, Capable among generation X and Ambitious, Honest and Broad minded among generation Y.

Keywords

Generation X Generation Y Terminal Values Instrumental Values

References

  1. Acar, D. A. (2014). Do intrinsic and extrinsic motivation factors differ for Generation X and Y? International Journal of Business and Social Science.
  2. Angeline, T. (2011). Managing generational diversity at the workplace. African Journal of Business Management, 5(2), 249–255.
  3. Anitha, J. (2014). Determinants of employee engagement and their impact on employee performance. International Journal of Productivity and Performance Management, 63(3), 308–323.
  4. Armour, S. (2005). Generation Y: They arrived at work with a new attitude. USA Today.
  5. Arora, N., & Dhole, V. (2019). Generation Y: Perspective, engagement, expectations, preferences and satisfactions from workplace; a study conducted in Indian context. Benchmarking: An International Journal, 26(5), 1378–1404.
  6. Auby, K. (2008). A Boomer’s guide to communicating with Generation X and Generation Y. Business Week, August 25, 63.
  7. Barton, A. J., & Skiba, D. J. (2006). Adapting your teaching to accommodate the next generation of learners. Online Journal of Issues in Nursing, 11(2), 15–25.
  8. Benckendorff, P., Moscardo, G., & Pendergast, D. (Eds.). (2010). Tourism and Generation Y. CABI, Wallingford, UK.
  9. Bejtkovský, J. (2016). The employees of baby boomers generation, Generation X, Generation Y and Generation Z in selected Czech corporations as conceivers of development and competitiveness. Journal of Competitiveness, 8(4), 105–123.
  10. Beutell, N. J., & Wittig-Berman, U. (2008). Work–family conflict and work–family synergy for Generation X, Baby Boomers, and Matures. Journal of Managerial Psychology, 23, 507.
  11. Chen, P. J., & Choi, Y. (2008). Generational differences in work values: A study of hospitality management. International Journal of Contemporary Hospitality Management, 20(6), 595–615.
  12. Cole, G., Lucas, L., & Smith, R. (2002). The debut of Generation Y in the American workforce. Journal of Business Administration Online, 1(2), 1–10.
  13. Crampton, S. M., & Hodge, J. W. (2009). Generation Y: Unchartered territory. Journal of Business & Economics Research, 7(4). https://doi.org/10.19030/jber.v7i4.2272
  14. Deloitte Global. (2021). The Deloitte Global 2021 Millennial and Gen Z Survey.
  15. Fernandez, S. (2009). Comparing Generation X to Generation Y on work-related beliefs. Master’s Thesis.
  16. Gibson, J. W., Greenwood, R. A., & Murphy Jr., E. F. (2009). Generational differences in the workplace. Journal of Diversity Management, 4(3), 1–8.
  17. Gurău, C. (2012). A life-stage analysis of consumer loyalty profile: Comparing Generation X and Millennial consumers. Journal of Consumer Marketing, 29(2), 103–113.
  18. Gursoy, D., Maier, T. A., & Chi, C. G. (2008). Generational differences in work values. International Journal of Hospitality Management, 27(3), 448–458.
  19. Hammill, G. (2005). Mixing and managing four generations of employees. FDU Magazine.
  20. Howe, N., & Strauss, W. (2000). Millennials Rising: The Next Great Generation. Vintage Books.
  21. Hole, D., Zhong, L., & Schwartz, J. (2010). Talking about whose generation? Issue 6.
  22. Howell, L., Joad, J. P., Callahan, E., Servis, G., & Bonham, A. C. (2009). Generational forecasting in academic medicine. Academic Medicine, 84(8), 985–993.
  23. Jeffries, F. L., & Hunte, T. L. (2004). Generations and motivation. Journal of Behavioral & Applied Management, 6(1), 37–70.
  24. Jurkiewicz, C. L. (2000). Generation X and the public employee. Public Personnel Management, 29, 55–74.
  25. Khera, S. N., & Malik, S. (2017). Life priorities of Generation Y. Industrial and Commercial Training, 49(2), 80–86.
  26. Kim, D. J. (2008). Generation gaps in engineering. MIT Master’s Thesis.
  27. Kupperschmidt, B. R. (2000). Multigenerational employees. The Health Care Manager, 66.
  28. Lancaster, L. C. (2004). When Generations Collide. The Management Forum Series.
  29. Lancaster, L. C., & Stillman, D. (2002). When Generations Collide. HarperCollins.
  30. Leo, J. (2003). The good-news generation. U.S. News & World Report, 135(15), 60–61.
  31. Patterson, C. (2007). The impact of generational diversity. The Diversity Factor, 15(3), 17–22.
  32. Ivancevich, J. M., & Gilbert, J. A. (2000). Diversity management. Public Personnel Management.
  33. Raina, R. (2013). Engaging Indian millennial at workplace.
  34. Raines, C. (2002). Connecting Generations. Crisp Publications.
  35. Reynolds, L., Bush, E. C., & Geist, R. (2008). The Gen Y imperative. Communication World, 25(3), 19–22.
  36. Roberts, J., & Manolis, C. (2000). Baby boomers and busters. Journal of Consumer Marketing, 17, 482.
  37. Rokeach, M. (1973). The Nature of Human Values. Free Press.
  38. Roongrerngsuke, S. (2010). Attracting and retaining multigenerational workforce. SHRM Conference.
  39. Salopek, J. (2000). Generations at work. Training & Development, 54(1), 60.
  40. Sheahan, P. (2005). Generation Y. Hardy Grant.
  41. Smola, K., & Sutton, C. D. (2002). Generational work values. Journal of Organizational Behavior, 23(4), 363–382.
  42. Strauss, W., & Howe, N. (1991). Generations. William Morrow.
  43. Tulgan, B. (2004). Generational shift in workforce. Employment Relations Today, 30(4), 23–31.
  44. Twenge, J. M., et al. (2008). Narcissistic personality trends. Journal of Personality, 76(4), 875–902.
  45. Tyler, K. (2007). The tethered generation. HR Magazine, 52, 40–47.
  46. Tyler, K. (2008). Generation gaps. HR Magazine, 53, 69–73.
Citation copied to clipboard