The rapid development of online communication media has changed the way citizens communicate with the government and the perception of citizenship and involvement. Under the DigitalIndia initiative, steps have been taken to get citizens involved in the digital field. MyGov is one such significant platform in the process of establishing communication between the citizens and the government.
This paper focuses on this idea of digital citizenship in platform-based governance, in particular, MyGov as a space for participatory communication and civic engagement. Situating the discussion in the framework of Sustainable Development Goals especially SDG 16 which focuses on inclusive institutions, transparency, and participatory decision-making, the paper analyses the role of digital platforms in the changing practices of citizenship in India. Relying on secondary sources such as policy documents, government reports, existing literature and media discourse, the study uses a qualitative and descriptive analytical approach. The paper argues that although platforms such as MyGov increase participation and civic interaction, the fulfilment of meaningful digital citizenship lies in the issues of access, awareness and communicative literacy. The discussion attempts to point out the possibilities and the limitations of platform mediated citizenship in the contemporary democratic governance